Richmond, Va. — July 24, 2025 — At Humanitru, we believe great technology is only as powerful as the experience that surrounds it. That’s why we’re thrilled to welcome Chris Collins as our new Vice President of Customer Experience—an industry leader who brings both heart and expertise to helping nonprofits thrive through smart, integrated solutions.
With more than a decade of experience in tech, including roles at Apple and Bloomerang, Chris brings a deep understanding of what it takes to build lasting relationships and deliver meaningful outcomes. His passion for nonprofit technology is fueled by a belief that better tools, paired with thoughtful service, can unlock transformational change for mission-driven organizations.
Chris is stepping into this role at an exciting moment of growth for Humanitru. As we continue to scale, his leadership will help us strengthen our one-to-one service model, streamline our customer journey, and ensure every client feels seen, supported, and set up for success. He’s especially energized by the emerging advancements in nonprofit tech, and he’s already rolling up his sleeves to help us create real impact for our partners.
In his role, Chris will lead Humanitru’s Customer Success, Support, and Implementations teams, helping to build quality connections and boost client impact. He’ll be instrumental in building processes that make every step of the journey—from onboarding to expansion—thoughtful, strategic, and aligned with our clients’ goals.
We’re honored to have Chris on board as we grow, and even more excited for the nonprofits we serve who will benefit from his contributions to Humanitru’s signature blend of innovation, partnership, and personalized support.
Welcome, Chris!
