Here is the latest round of product updates for September 2020.
New Alpine Features
Specific Donation Amounts
We’ve added a new reporting feature that will allow you to see constituents who’ve donated a certain amount. For example, “show me everyone who donated to our Gala at an amount greater than $1,000” or “show me everyone who donated to our Gala at an amount less than $1,000.”
Yep, just like in fifth grade math, there is even a “show me everyone who donated to our Gala at an amount equal to or greater than $1,000.” You can apply these calculations and comparisons to all of our action types.
Canceled Recurring Donations
You can now see when your recurring donors cancel their donation or when their recurring donation was canceled due to insufficient funds or the issuer declined the donation.
Verified or Unverified Action Filters
We’ve added the ability in the Actions tab to filter actions by either verified actions or unverified actions. This will allow you to easily filter through things like pledges and incomplete tasks. These may include future pledge payments, notes to call your favorite donor, and making sure your sponsor gets their thank you letter.
New Evergreen Features
Membership Verification
As you create tickets for your next event, you’ll now notice a new checkbox. Say hello to our new, hip Members Only checkbox. OK, it might not be as cool as the jacket you wore in the ’80s, but it will eliminate the hassle of creating a coupon code for your members to access special pricing.
Here is the official description: Members Only refers to only allowing those with active memberships to buy this ticket. Users will enter their email to lookup their membership, and if active, will be allowed to view these ticket options.
Volunteer Page Email Trigger
Our Volunteer page also received a nice addition this month. Like your events, you can now customize an email message to trigger when you have someone sign up for a volunteer opportunity.
New Integrations
DonorSearch is a tool that helps nonprofits identify their most likely prospective major gift donors, annual fund donors, and planned gift donors based on philanthropy and wealth analytics. Please contact your Customer Success Manager for more information as to how DonorSearch can improve your donor targeting.
For more product how-to information, visit our Product Updates Page.
Need Help?
If you have any questions or need any assistance at all using the product, don't hesitate to reach out to your Customer Success Manager.
